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Privacy Policy

Last Updated: December 6, 2025

1. Introduction

All Homes PH ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

This policy complies with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations.

Your Privacy Matters: We only collect information that is necessary to provide you with our services and improve your experience. We never sell your personal data to third parties.

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

  • Contact Us: Name, email address, phone number, and message content
  • Inquire About Properties: Name, contact details, property preferences, and budget range
  • Subscribe to Updates: Email address and communication preferences

2.2 Information Automatically Collected

When you visit our website, we automatically collect certain information:

  • Device Information: Browser type, operating system, device identifiers
  • Usage Data: Pages visited, time spent, click patterns, referring URLs
  • Location Data: General geographic location based on IP address
  • Cookies and Similar Technologies: See Section 5 for details

2.3 Information from Third Parties

We may receive information from:

  • Property developers and sellers we partner with
  • Social media platforms if you connect your account
  • Analytics providers and advertising partners

3. How We Use Your Information

We use the collected information for the following purposes:

Purpose Description
Provide Services To respond to your inquiries, process requests, and facilitate property viewings
Communication To send property updates, newsletters, and important notices
Personalization To customize your experience and show relevant properties
Improvement To analyze usage patterns and improve our website and services
Security To protect against fraud, unauthorized access, and security threats
Legal Compliance To comply with legal obligations and respond to lawful requests

4. Legal Basis for Processing (Data Privacy Act Compliance)

We process your personal data based on the following legal grounds:

  • Consent: You have given explicit consent for specific purposes
  • Contract: Processing is necessary for a contract we have with you
  • Legal Obligation: Processing is required by Philippine law
  • Legitimate Interest: Processing is necessary for our legitimate business interests

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

5.1 Types of Cookies We Use

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to deliver relevant advertisements
  • Preference Cookies: Remember your settings and preferences

5.2 Managing Cookies

You can control and/or delete cookies through your browser settings. However, disabling cookies may affect your experience on our website.

6. How We Share Your Information

We may share your information with:

6.1 Service Providers

Third-party vendors who perform services on our behalf:

  • Email and communication service providers
  • Website hosting and maintenance providers
  • Analytics and advertising platforms
  • Customer relationship management systems

6.2 Business Partners

Property developers, real estate brokers, and other partners when necessary to fulfill your requests.

6.3 Legal Requirements

Government authorities, regulators, or law enforcement when required by law or to protect our rights.

Important: We DO NOT sell, rent, or trade your personal information to third parties for their marketing purposes.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • SSL/TLS encryption for data transmission
  • Secure servers with firewall protection
  • Regular security audits and monitoring
  • Access controls and authentication measures
  • Employee training on data protection
  • Regular backup and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Your Rights Under the Data Privacy Act

As a data subject under Philippine law, you have the following rights:

8.1 Right to Be Informed

You have the right to know how your personal data is being processed.

8.2 Right to Access

You can request access to your personal data we hold.

8.3 Right to Rectification

You can request correction of inaccurate or incomplete data.

8.4 Right to Erasure (Right to be Forgotten)

You can request deletion of your personal data under certain circumstances.

8.5 Right to Data Portability

You can request to receive your data in a structured, commonly used format.

8.6 Right to Object

You can object to processing of your data for direct marketing or legitimate interests.

8.7 Right to Withdraw Consent

You can withdraw your consent for data processing at any time.

To exercise your rights, please contact our Data Protection Officer at: privacy@allhomesph.com

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Typical retention periods:

  • Contact inquiries: 2 years from last contact
  • Transaction records: 5 years (as required by Philippine law)
  • Marketing preferences: Until you unsubscribe

10. International Data Transfers

Your personal data is primarily stored and processed in the Philippines. If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in compliance with the Data Privacy Act.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date
  • Sending an email notification (for significant changes)

Your continued use of our services after changes become effective constitutes acceptance of the revised policy.

14. Data Protection Officer

For questions about this Privacy Policy or to exercise your data protection rights, you may contact us through the contact form available on our website. We will respond to all privacy-related requests within 15 business days.

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